Exchange & Refund Policy

Exchange & Refund Policy

We hope you love your Blade & Rose order, but we understand that sometimes things aren’t quite right.

We offer a 30-day return policy, which means you have 30 days from receiving your order to request a return.

To be eligible for a return, items must be in the same condition as received, unworn and unused, with tags attached and in their original packaging. You’ll also need your receipt or proof of purchase.

How to Request a Return

If you would like to return or exchange an item, please contact our friendly customer service team at contact@bladeandrose.com before sending anything back to us.

Please do not send items back without contacting us first, as returns sent without prior approval may not be accepted.

Damages or Incorrect Items

Please check your order when it arrives. If an item is damaged, faulty or you have received the wrong item, please contact us as soon as possible at contact@bladeandrose.com.

We’ll review the issue and do our best to put things right quickly.